FAQ.

Registration and participation in surveys are always free of charge. On the contrary: You can even earn cash.

For every completed questionnaire your account will be credited with indemnities in the form of points. The amount of indemnities is varies from survey to survey and depends on the kind of survey and length of the questionnaire. Participation in each survey is of course always optional and not mandatory.

In our Exchange Area, you can convert the survey points into cash or vouchers. We will always inform you about the amount of the indemnities.

Email addresses and cell phone numbers change, people change the residential addresses or banks, as well as their interests and with marriage you suddenly get a new name. To keep the database up-to-date, it is necessary to update your databases regularly. So we would appreciate if you would update your personal information after each change. We will also annually remind you to update your information.

For participating in our surveys, the minimum age is 14.

If you wish to end your active participation in ploration, you can unsubscribe at any time and with immediate effect. Your data will be put inactive in our database for 14 days, and, from this point on, you will no longer be contacted by us. Within this period, you can swap any points credit in our exchange market, then your data will be deleted from our database.

No! Only one person can be registered with one email address.

Simply register as a participant at ploration and we will invite you to participate in surveys at irregular intervals via email or optional browser/app notification.

The invitation to surveys occurs by random selection. In other words, our system randomly accesses our address pool and selects the appropriate number of participants – which is necessary for methodological reasons. Often, however, participants shall also meet certain requirements (e.g. age and gender). Meaning, from time to time there are larger gaps between the surveys, but then things can move very quickly.

Before each survey, you will be informed, which form of payment you will receive for participating. After that you can decide whether you want to participate or not. This way you can turn down a survey.

The maximum response time is different for each survey and depends on the urgency of the information needed by our client. For email surveys, you usually get a few days’ time. You always see the exact time in the beginning of the survey. However, it can happen that a survey is closed early, because of a sufficient number of participators. The earlier you participate, the larger is your chance to be on time.

In our Exchange Area, you can convert the survey points into cash or vouchers or use them for public-benefit purposes. The exact offer on payment alternatives and the exchange ratio is available in our Exchange Area.

For administrative reasons, we can only credit the points for projects with cooperation partners as soon as these have closed the survey completely. That depends on how long the survey has been active and how many members have participated. Your points are stored on your account and shall be credited them as soon as possible.

In order to make an exchange, you shall have at least participated in one survey and received the compensation. profile extensions are not considered.

The points for recruiting a person are credited automatically when this person has responded to a survey and received the compensation. A profile extension is not considered.

Your registration information will be stored in the ploration computing center and protected from access by strangers in accordance with the latest security standards. We guarantee that we always follow the latest standards of data protection.

You personal information, sociodemographic values, attitude and opinion will never be published in association with your name or your address information. They serve only for forming the collected data in order to question the right target groups for our clients and to recognize strategic trends. Our clients are only interested in information of larger collectives.

• We never give away your email address to the clients. We will only contact you to participate in the surveys.
• We will never contact you for advertising purposes. We will never try to sell you something. We are only interested in your opinion.
• Your information and opinion will never be passed on or published in association with your name or address data. Our clients are interested only in the collected data.

As long as you are logged on as a registered member, your registration information will be locked and administered in our database. Access to these data is secured from access of a third party with our most modern security standards. If you decide to end your participation, all the data associated with you will be irreversibly deleted. Your opinion in our surveys will be automatically deleted after analysis.

The information in direct connection with yourself will never be passed to a third party. Our clients are interested only in information and opinions of larger collectives (e.g. women from Chicago above the age of 14). Your information will also not be passed on for advertising or sale purposes. Our clients are all businesses and communities of interest with need of information, especially in the fields of trade, industry, media, telecommunication etc. We will only contact you for participation in surveys.

As part of our community, you have the opportunity to participate in mini surveys of other ploration members. You have participated in an interesting minisurvey and would like to know the final result? Then become a follower of this member and follow the final result of the survey. You can also take a look at this member's profile at any time and perhaps discover some other exciting mini surveys.

As a member of the ploration community, you can progress through several levels. From Rookie Agent to Special Agent or Super Agent to Market Agent. The more active you are on our platform, the higher your rank in our community. On your way to the top level, you will find valuable tips in your user account under "My achievements" that will help you to climb further up the ladder. These small actions include completing your profile, creating mini surveys, participating in our app tools, inviting your friends, and much more.

Challenges are tasks for which you can register in the menu item "Challenges". You must achieve the described requirements by the end of the term to receive a badge, which is then added to the user account under "My achievements".